Flavours

Delete your account

This page explains how customers of the Flavours app can delete their account and associated personal data. Last updated: 2 August 2026.

Delete in the app (recommended)

Open the Flavours customer app and sign in.
Go to Profile.
Tap Delete account and confirm.
Your account is deactivated immediately and you are signed out.

Delete by email

If you cannot use the app, email flavourssupport@gmail.com from the phone number or email linked to your account. Subject line: Account deletion request. Include your registered phone number. We process requests within 7 days.

What we delete

Login access (account deactivated; sessions revoked).
Personal profile fields (name, phone, email) are anonymized.
Push notification tokens and Firebase link are cleared.

What we may keep

Order and payment records needed for restaurants, riders, accounting, tax, fraud prevention, and legal compliance — retained as long as required by law or dispute resolution, then removed or further anonymized.
Aggregated analytics that cannot identify you.

Partial data requests

To correct data or request deletion of specific information without closing your account, email flavourssupport@gmail.com. You can also edit profile and addresses in the app, and remove delivery addresses you no longer need.