Request data deletion

What you can do in the app

1. Open the Flavours customer app and sign in.
2. Go to Profile to update or clear personal details such as your name and saved delivery addresses.
3. Revoke location or notification permissions in your device settings if you no longer want that data collected for those features.

Request deletion by email

1. Email flavourssupport@gmail.com from the phone number or email linked to your account.
2. Subject: Data deletion request (keep account)
3. Include your registered phone number and list what you want removed (for example: saved addresses, profile photo if any, marketing preferences, or all personal data we can remove while keeping the account).
4. We respond and process eligible requests within 7 days.

Data we can delete or anonymize

• Saved delivery addresses you no longer need.
• Optional profile fields beyond what is required to keep the account usable.
• Push notification tokens and similar device identifiers used for messaging.
• Marketing or non-essential preferences where applicable.

Data we may keep

• Account identifiers needed to keep your login working (for example phone used for OTP), while your account remains open.
• Order and payment records required for restaurants, riders, accounting, tax, fraud prevention, and legal compliance — retained as long as required by law or dispute resolution.
• Aggregated analytics that cannot identify you.

Want to close the account instead?

To delete the entire account, follow Delete your account. See also our Privacy Policy.